NOW
ServiceNow, Inc.
Stock
$134.38−3.38 (−2.45%)Close Oct 2, 2026
Income statement
| Line | Last 12 months | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $14.7B | $13.3B | $11.0B | $9.0B | $7.2B | $5.9B | $4.5B | $3.5B | $2.6B | $1.9B | $1.4B | $1.0B | $683M | $425M | $244M |
| Cost of revenue | $3.7B | $3.0B | $2.3B | $1.9B | $1.6B | $1.4B | $987M | $796M | $623M | $514M | $399M | $329M | $249M | $155M | $104M |
| Gross profit | $11.0B | $10.3B | $8.7B | $7.1B | $5.7B | $4.5B | $3.5B | $2.7B | $2.0B | $1.4B | $992M | $676M | $434M | $269M | $140M |
| R&D | $3.3B | $3.0B | $2.5B | $2.1B | $1.8B | $1.4B | $1.0B | $749M | $530M | $378M | $285M | $217M | $148M | $79M | $39M |
| SG&A | $6.1B | $5.5B | $4.8B | $4.2B | $3.5B | $2.9B | $2.3B | $1.9B | $1.5B | $1.1B | $819M | $625M | $437M | $257M | $138M |
| Other operating expenses | — | — | — | — | — | — | — | — | — | — | $270M | — | — | — | — |
| Operating income | $1.7B | $1.8B | $1.4B | $762M | $355M | $257M | $199M | $42M | −$42M | −$64M | −$382M | −$166M | −$152M | −$66M | −$38M |
| Non-operating income | $666M | $437M | $374M | $246M | $44M | −$8.0M | −$49M | $25M | $3.4M | −$49M | −$28M | −$27M | −$24M | −$4.9M | $1.6M |
| Pretax income | $2.3B | $2.3B | $1.7B | $1.0B | $399M | $249M | $150M | $67M | −$39M | −$113M | −$410M | −$193M | −$176M | −$71M | −$36M |
| Taxes | $676M | $513M | $313M | −$723M | $74M | $19M | $31M | −$560M | −$12M | $3.4M | $3.8M | $5.4M | $3.8M | $2.5M | $1.4M |
| Net income | $1.7B | $1.7B | $1.4B | $1.7B | $325M | $230M | $119M | $627M | −$27M | −$117M | −$414M | −$198M | −$179M | −$74M | −$37M |
| Diluted EPS | $1.60 | $1.67 | $1.37 | $1.68 | $0.32 | $0.23 | $0.12 | $0.64 | −$0.03 | −$0.14 | −$0.50 | −$0.25 | −$0.25 | −$0.11 | −$0.10 |
| Diluted shares | — | 1.05B | 1.04B | 1.03B | 1.02B | 1.02B | 1.01B | 986.1M | 889.2M | 855.9M | 822.7M | 778.5M | 726.8M | 677.1M | 369.5M |
| Revenue growth | — | +20.9% | +22.4% | +23.8% | +22.9% | +30.5% | +30.6% | +32.6% | +35.0% | +39.0% | +38.3% | +47.3% | +60.7% | +74.2% | — |
| Gross margin | 74.8% | 77.5% | 79.2% | 78.6% | 78.3% | 77.1% | 78.2% | 77.0% | 76.1% | 73.4% | 71.3% | 67.2% | 63.6% | 63.4% | 57.3% |
| Operating margin | 11.4% | 13.7% | 12.4% | 8.5% | 4.9% | 4.4% | 4.4% | 1.2% | −1.6% | −3.3% | −27.5% | −16.5% | −22.2% | −15.6% | −15.4% |
| Net margin | 11.3% | 13.2% | 13.0% | 19.3% | 4.5% | 3.9% | 2.6% | 18.1% | −1.0% | −6.0% | −29.8% | −19.7% | −26.3% | −17.4% | −15.3% |